Operations Manager

Philadelphia Energy Authority

The Philadelphia Energy Authority (PEA), an independent municipal authority, is working to build a robust, equitable clean energy economy in Philadelphia. Chartered by City Council and the Mayor in 2010, PEA is a quasi-governmental entity based in City Hall. In 2016, in partnership with then City Council President Darrell Clarke, PEA launched the Philadelphia Energy Campaign, a $1 billion, 10-year investment in energy efficiency and clean energy projects to create 10,000 jobs. Through 2023, PEA has helped launch over $904MM in projects and created 7648 jobs. We focus on municipal assets, schools, low- and moderate-income housing, small businesses and commercial and industrial projects and programs. We view energy as a high impact tool for reducing poverty, improving education, strengthening communities and leveraging public investment.

Job Title: Operations Manager
Reports to: Director of Operations
Number of Direct Reports: 0-2
Location: Hybrid – partial work from home and partial at our office at 1400 JFK Blvd (City Hall), Room 566, Philadelphia or on site within Philadelphia and surrounding counties as necessary
Open Date: May 16, 2024
Close Date: Applications will be accepted on a rolling basis since PEA is seeking to hire immediately.
Exempt/Non-Exempt Status: Exempt, Full-time Regular/Hybrid

Position Summary: PEA is expanding its operations team to assist with the day to day administrative oversight of this growing organization. The Operations Manager will support the Director of Operations and will lead a variety of administrative, operational, and program support tasks in efforts to ensure the organization is complying with city and state regulations required for municipal authorities and organization operations run smoothly and transparently. 

The Operations Manager will review existing policies and procedures and refine existing and develop new operational procedures and systems for efficiency, transparency and accountability. They will maintain consistent communication with staff, partners and vendors to ensure contract compliance and best practices in operations, human resources, board management and finance, as appropriate.

Key Success Factors: Our ideal candidate will be organized and have strong attention to detail. The successful candidate will be proactive, self-motivated, and collaborative. They will be confident working in a fast-paced environment and be a natural self-starter focused on results rather than solely tasks. A passion for Philadelphia is a must.

Job Responsibilities:

  • Implement operational procedures for efficiency and accuracy
  • Partner with cross-functional teams to improve processes, tools & systems
  • Manage data collection for metrics tracking and communications
  • Manage records retention policy and implementation
  • Identify, procure and manage various vendors
  • Contract administration
  • Hiring & onboarding operations
  • Benefits administration
  • Support procurement of supplies, equipment and large public bids
  • Troubleshoot issues and work with appropriate vendors for timely resolutions
  • Other duties as assigned

Minimum Qualifications:

  • Undergraduate degree 
  • 3 – 5 years of relevant experience
  • Experience developing and implementing organizational policies and procedures (programs, projects, and funding)
  • Proficiency in MS Office (Excel and PowerPoint, in particular), Google Suite, and project and program management tools like Monday.com
  • Strong organizational skills with the ability to multitask and prioritize
  • Excellent written and verbal communication skills
  • A passion for Philadelphia and an ability to work with diverse stakeholders to advance PEA’s mission
  • An understanding of and demonstrated interest in climate and/or clean energy is a plus
  • Philadelphia residency required within 6 months of date of hire

Salary & Benefits: $65,000-$75,000 salary commensurate with experience, plus competitive benefits package including a generous healthcare package, retirement and fringe benefits, paid time off and government holidays.

To Apply: Submit a brief cover letter describing why you are the best fit for this position, along with a resume to jobs@philaenergy.org. The subject line must include “[FirstName LastName] Operations Manager.” Incomplete applications will not be considered. Inquiries or clarifications are preferred to be submitted via email.

The Philadelphia Energy Authority is an Equal Opportunity employer and does not tolerate discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status.

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