Philadelphia Gas Works (PGW) | Website
The Philadelphia Gas Works (PGW) is the largest municipally-owned gas utility in the nation, supplying gas service in the City of Philadelphia to over 500,000 customers. From its humble beginnings in 1836, PGW has grown into the large, modern facility that exists today. As one of the nation’s leading natural gas providers, PGW prides itself on stability and continual growth. PGW is dedicated to becoming the Greenest Natural Gas Delivery Company in the region.
Become part of the PGW Team!
Call Center Representative
Customer Service Representatives handle customer inquiries regarding billing, service, collection, and emergency calls. They process emergency and gas leak orders along with service requests. Customer Service Representatives provide customer information related to billing, collection, and the tariff, etc., and also accept and process applications for gas service. Customer Service Representatives are assigned to various shifts as the Call Center is open 24 hours a day-7 days a week. Starting times for Customer Service Representatives vary according to shift assignment. The main hours of operation are 8:00 am to 6:00 pm Monday through Friday. Nights, weekends, and holidays could be required.