Facilities Operations Manager

Temple University |

Job Description

The Facility Operations Manager assists in the coordination of the housekeeping operations for a comprehensive housing program of approximately 6,000 on-campus students that supports the mission of the Division of Student Affairs and Temple University. The role reports to the Assistant Director of Facility Operations for University Housing & Residence Life (UHRL). This position oversees residential facilities supporting student housing and conference attendees. As such, these facilities are in operation (24) hours a day, (7) days a week, (365) days a year. The Facility Operations Manager serves as a member of an emergency on-call rotation, and is responsible for the direct supervision of three (3) housekeeping supervisors, who are accountable for 40 full time housekeepers. This includes the supervision of an additional (40) facility housekeepers in the summer months that service on-campus students, summer conference guests, and facilitate the preparation and turnover of (11) residential halls. This role manages housing facility inspections, work order management/labor distribution, assists with staff training & development and oversees day to day maintenance operations to serve the needs of the student population. The Facility Operations Manager assists in the planning, development and forecasting of projects and schedules to ensure efficiency and best utilization of manpower. Additionally, this role inspects and audits housing facilities for compliance with cleaning guidelines and regulatory requirements. The Manager collaborates with key stakeholders to evaluate the effectiveness of cleaning procedures and programs and makes changes to improve quality, efficiency and effectiveness that are in line with operations budgets.

The Facility Operations Manager assumes the management role in the housekeeping operation in the absence of the Assistant Director. This role contributes to a positive university experience for every student, and be accountable to all Division of Student Affairs (DoSA) Values. The DoSA values are Excellence, Inclusion, Innovation, Integrity, and Respect. Performs other duties as assigned.

Required Education & Experience:
Bachelor’s degree and four (4) years of directly related experience in housekeeping practices. Demonstrated experience supervising, developing, mentoring and motivating the supervisory team. Experience supervising in a union work environment. An equivalent combination of education and experience may be considered.

Required Skills & Abilities:

  • Excellent organizational skills, along with the ability to work independently and efficiently.
  • Strong interpersonal, oral, and written communication skills, along with the ability to effectively interact with a diverse population of students, parents and staff.
  • Ability to manage multiple collaborative projects and systems in a fast-paced environment.
  • Ability to communicate effectively with other departments.
  • Knowledge of Pennsylvania Building & Energy Codes.
  • Knowledge of the National Fire Protection Association (NFPA) Code and Standards, the Americans with Disabilities Act (ADA), Pennsylvania Accessibility Code, National Electrical Code (NEC), and all codes associated with Asbestos and Hazardous wastes.
  • Knowledge of Temple University’s Construction Standards, Design Standards and Cost Containment Guidelines, Temple’s Purchasing Rules and Regulations.
  • Knowledge of maintenance best practices and industry trends.
  • Understanding of the objectives of higher education.

Experience working in Higher Education environments.

This position requires a background check.

Temple University values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and. employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

To obtain additional information about Temple University please visit our website at www.temple.edu.

Temple University’s Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety and can be found at: http://www.temple.edu/safety/asfr/ 

You may request a copy of the report by calling Temple University’s Campus Safety Services at 215-204-7900.

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