Program Manager, Residential Programs

Philadelphia Energy Authority |

The Philadelphia Energy Authority (PEA) is an independent municipal authority chartered by City Council and the Mayor in 2010, focused on issues of energy affordability and sustainability for Philadelphia. In 2016, with the leadership of City Council President Darrell Clarke, PEA launched the Philadelphia Energy Campaign, a $1 billion, 10-year investment in energy efficiency and clean energy projects. In the first four years of the campaign, PEA facilitated over $167 million in clean energy projects, creating over 1,700 jobs. PEA designs and pilots initiatives that are replicable and scalable in Philadelphia and across the country, and that use energy as an entry point to address many of our biggest challenges— poverty, equitable economic development, climate change, and public health.

Title: Program Manager, Residential Programs
Reports to: Alon Abramson, Director, Residential Programs
Number of direct reports: 0
Location: Hybrid work-from-home and in-person at 1400 JFK Blvd (City Hall), Room 566, Philadelphia, PA 19107
Open Date: September 9, 2021
Close Date: October 9, 2021. Applications will be accepted on a rolling basis since PEA is seeking to hire immediately.
Exempt/Non-Exempt Status: Exempt (Full-Time)
Philadelphia Residency:  Required within 6 months of start date

Position Summary:
The Program Manager, Residential Programs will work on the implementation of the Solarize Philly and Built to Last programs. The Program Manager will support the Director of Residential Programs and will lead a variety of administrative, operational, and project coordination efforts. They will provide a critical layer of project management including data management, customer relationship management, and marketing. Project management and/or construction management experience and a highly organized approach will be vital to the success of this role.

Now in its fifth year, PEA’s Solarize Philly program is a rooftop solar discount program, and the largest single solarize initiative in the nation with over 750 solar contracts signed to date. In this latest phase of Solarize Philly, PEA and solar installer partners are offering new financing options to make solar more accessible to all residential and commercial property owners in Philadelphia.

PEA has also launched an initial pilot of the Built to Last program, a low-income housing restoration program designed to layer, coordinate and supplement government, utility, and non-profit home improvement services to restore homes to safe, healthy, affordable and climate-resilient places to live. PEA works with a network of over 20 organizations that deliver direct housing improvement services or “wrap-around” supportive services that make up the Built to Last Coalition. PEA provides the administrative platform to allow these programs to effectively work together.

Key Success Factors:
Our ideal candidate is a strong communicator and project manager with an interest in solar energy, energy efficiency, and work in historically underserved communities. Experience in project and/or construction management, weatherization or the residential clean energy sector is a plus. Because we are a small team, PEA seeks a self-starter with an entrepreneurial mindset, a person who is comfortable with learning new things, who is focused on results rather than tasks, who does what they say they will do and who has a high level of organization, attention to detail and follow through. Comfort with juggling multiple priorities, deadlines, projects, and customer service requirements concurrently will be key in this role.

A commitment to Philadelphia and a passion for energy, sustainability, climate change, equity, and economic development issues are essential.

Responsibilities may include:

  • Serving as the primary point of contact for Solarize Philly and Built to Last partners, and as a point of contact for program participants for resolving issues with partners
  • Supporting Solarize Philly program administration, including leading marketing efforts in coordination with partners
  • Managing the Built to Last program starting with implementation and administration of the pilot, including supporting the client intake, home evaluation, construction coordination, and evaluation processes. Supporting coalition engagement and commitments.
  • Tracking Solarize and Built to Last program progress and outcomes, and supporting program evaluation activities
  • Drafting communication materials about the Solarize and Built to Last programs, including customer-facing communications and grant application content
  • Tracking planned scopes and budgets for solar systems, home repairs, and improvements against actual results. Collaborating with evaluators to ensure accurate reporting of outcomes.
  • Making recommendations for adjustments in program design based on outcomes
  • Managing and improving upon the data management platforms used to run the Solarize and Built to Last programs
  • Supporting fundraising efforts, and tracking and managing program funding from public and private sources
  • May require selection and/or management of interns 
  • Other responsibilities as assigned

Preferred Qualifications: 

  • Undergraduate degree 
  • 4-6 years of relevant experience
  • Experience working in residential clean energy,  construction, project management and/or construction management (preferred). Basic knowledge of residential energy systems (desired).
  • Experience with customer service and/or managing coalitions (preferred)
  • Exceptional complex project management, organizational, written, verbal, and interpersonal skills 
  • Strong proficiency in MS Office, Customer Relationship Management software, and project management tools
  • Ability to thrive in a fast-paced work environment with multiple priorities, objectives, and deadlines
  • Philadelphia residency required (within 6 months of date of hire) 

Salary & Benefits: Our salary target for this role is in the low to mid $60,000 range and will be commensurate with experience. Benefits include (but are not limited to) generous healthcare, fringe and retirement benefits and paid time off. 

How to apply
Please send a resume and a brief cover letter explaining why you’d be a good fit for this role and including how you heard about the position to The subject line must include “[FirstName LastName] Program Manager Application.” Incomplete applications will not be considered. Inquiries or clarifications must be submitted via email.

The Philadelphia Energy Authority is an Equal Opportunity employer and does not tolerate discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status.

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